Shipping Policy
Welcome to Orena Jewelry! We're dedicated to ensuring that your experience with us is smooth, from browsing our collections to receiving your chosen pieces. Below you'll find details regarding our shipping policy to help guide you through the process.
Shipping Details
Free Shipping: We are pleased to offer free standard shipping on all orders, with no minimum purchase requirement. Our goal is to make your shopping experience as convenient as possible.
Order Processing Time: Orders are processed within 1-3 business days. Once processed, you will receive a confirmation email with your shipping details and tracking number.
Delivery Times: After processing, please allow 3-5 business days for your order to arrive. Delivery times may vary based on your location and any potential delays in transit.
Carrier Information: We use reputable carriers to ensure your order arrives safely and on time. You can track your order using the tracking information provided in your shipping confirmation email.
Return Shipping
Returns Policy: While we strive for complete customer satisfaction, we understand that sometimes an item may not be what you expected. We accept returns within 14 days of receipt, provided the item is in its original condition and packaging.
Return Shipping Costs: Please note that return shipping is not covered by Orena Jewelry. Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure your return arrives back to us safely.
Refunds: Upon receipt and inspection of your return, we will process your refund. Refunds will be issued to the original method of payment. Please allow a few business days for the refund to reflect on your statement.
For any further inquiries regarding our shipping policy or if you require assistance with your order, please do not hesitate to contact us at orenajewelryco@gmail.com. Our customer service team is here to help make your experience with Orena Jewelry exceptional.
Thank you for choosing Orena Jewelry. We look forward to serving you!
Shipping Details
Free Shipping: We are pleased to offer free standard shipping on all orders, with no minimum purchase requirement. Our goal is to make your shopping experience as convenient as possible.
Order Processing Time: Orders are processed within 1-3 business days. Once processed, you will receive a confirmation email with your shipping details and tracking number.
Delivery Times: After processing, please allow 3-5 business days for your order to arrive. Delivery times may vary based on your location and any potential delays in transit.
Carrier Information: We use reputable carriers to ensure your order arrives safely and on time. You can track your order using the tracking information provided in your shipping confirmation email.
Return Shipping
Returns Policy: While we strive for complete customer satisfaction, we understand that sometimes an item may not be what you expected. We accept returns within 14 days of receipt, provided the item is in its original condition and packaging.
Return Shipping Costs: Please note that return shipping is not covered by Orena Jewelry. Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure your return arrives back to us safely.
Refunds: Upon receipt and inspection of your return, we will process your refund. Refunds will be issued to the original method of payment. Please allow a few business days for the refund to reflect on your statement.
For any further inquiries regarding our shipping policy or if you require assistance with your order, please do not hesitate to contact us at orenajewelryco@gmail.com. Our customer service team is here to help make your experience with Orena Jewelry exceptional.
Thank you for choosing Orena Jewelry. We look forward to serving you!